Segway Recalls Over 200,000 Scooters Due to Safety Concerns

Segway is pulling roughly 220,000 of its electric scooters from the U.S. market after reports of a potentially dangerous defect that has led to injuries ranging from minor scrapes to broken bones. The recall, announced by the U.S. Consumer Product Safety Commission (CPSC), affects Segway’s Ninebot Max G30P and Max G30LP KickScooters.

The issue stems from a flaw in the scooters' folding mechanism, which can unexpectedly fail during use, causing the handlebars or stem to collapse. This poses a serious risk to riders, and the CPSC has cautioned that the defect could lead to dangerous falls. So far, Segway has received 68 reports of this malfunction, with 20 cases resulting in injuries, including bruises, cuts, and fractures.

Owners of these scooters are advised to stop using them immediately and reach out to Segway for a free maintenance kit. This kit includes tools and step-by-step instructions to inspect and secure the folding mechanism, ensuring safer operation. The company emphasizes that the issue requires periodic checks and adjustments rather than full replacements or refunds.

The recalled scooters were manufactured in China and Malaysia and sold at major U.S. retailers like Best Buy, Costco, Walmart, Target, and Sam’s Club, as well as online through Segway’s website and Amazon. They were available between January 2020 and February 2025, with prices ranging from $600 to $1,000. Riders are urged to take action promptly to prevent potential accidents.